Help Desk
Call Center Outsourcing is one of our core competencies.
Members of our team have worked on the help desk project
development and management teams for Fortune 500 companies
such as Johnson Wax Professional and GE Healthcare.
We know what it takes to build highly efficient call centers
and we will take our experience and leverage it for your
benefit.
Our optimization
models for Help Desk Outsourcing allow us to reduce costs
while increasing quality, a feat almost unheard
of in today's economy. Usually we can increase staffing
levels without increasing cost or keep staffing levels
the same while increasing quality and cost effectiveness.
We have the expertise on our staff to develop your help
desk onsite,offsite
or offshore.
We custom build your help desk to your specifications
using our models and establish metrics and goals for accurate
weekly reporting.
Our help desk outsourcing strategy sets us apart:
Strategic Recruitment Techniques Get the Right People
Innovative Cost Savings Modular Help Desk Models 8
Optimization Techniques Impact Quality & Bottom Line
Flexible Onsite, Offsite, and Offshore Solutions Fortune
500 Help Desk / Call Center Experience
SPECIAL OFFER!
One free help desk analyst for a year!
New clients with at least 7 help desk analysts secured
for a one year contract will receive one free additional
help desk analyst for a year at no additional charge!
Call 414.393.9500 for
more information. WE ARE COMMITTED TO YOUR
SUCCESS!